and growing with the company. Website enquiries Customer calls, emails, queries and complaints – after sales management Sales / Customer retention management and reports Customer sales – internal and external external Follow up on customer collection by ensuring payments and stock availability Customer exceptional requirements – Transport sheet, COC, Customer and credit limit proposal Updating customer information Sales targets investigations Working with dispatch team to manage customer orders and stock availability Assist external
and growing with the company. Website enquiries Customer calls, emails, queries and complaints – after sales management Sales / Customer retention management and reports Customer sales – internal and external external Follow up on customer collection by ensuring payments and stock availability Customer exceptional requirements – Transport sheet, COC, Customer and credit limit proposal Updating customer information Sales targets investigations Working with dispatch team to manage customer orders and stock availability Assist external
core functions of the Service Department where customer relationships are built and maintained. Receives more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when with technicians, admin team, sales team and customers. Must have the ability to work fast and accurate
core functions of the Service Department where customer relationships are built and maintained. Receives more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when with technicians, admin team, sales team and customers. Must have the ability to work fast and accurate
experience on online platforms – Advantageous Proven customer service skills Strong analytical skills Excellent promote and sell products to new and existing customers Conducting market research and ongoing Competitor communicating with customers Creating and maintaining a database for current and potential customers Preparing Preparing and sending quotes to customers Following up with customers on sales inquiries submitted and requested requisitions Preparing and sending invoices to customers Ensuring all online orders are paid for before
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technology solutions provider committed to ensuring customer satisfaction across various sectors including aptitude, excellent communication skills, and a customer-focused approach. As a Technical Support Specialist support to their customer onsite, resolving technical issues, and ensuring a positive customer experience. Responsibilities: Provide technical support to customers via phone, email, chat, or in-person; Diagnose further investigation and resolution; Document all customer interactions, including details of inquiries,
in advance.
Customer database
Branch operations
range of fencing products, to new and existing customers. DUTIES AND RESPONSIBILITIES: Generate sales leads with potential customers. Develop and maintain relationships with existing customers. Follow industry services. Maintaining client records. Assisting customers with queries related to products, pricing, and availability. Completing of call reports. Assisting customers with technical advice and queries. Opening of Establishing, developing, and maintaining good customer relationships. Identify new opportunities for
range of fencing products, to new and existing customers. DUTIES AND RESPONSIBILITIES: Generate sales leads with potential customers. Develop and maintain relationships with existing customers. Follow industry services. Maintaining client records. Assisting customers with queries related to products, pricing, and availability. Completing of call reports. Assisting customers with technical advice and queries. Opening of Establishing, developing, and maintaining good customer relationships. Identify new opportunities for