We have an exciting opportunity for a Customer Sales Assistant to join our team within Ritecorn Direct candidates who are located in Randburg. As our Customer Sales Assistant, you will be responsible for supporting regional sales by the customer journey.
More about the Customer Sales Assistant role
Proactively within the designated sales.
Assist the customer visits as required, ensuring that these are arranged company values - Integrity, Caring, and Quality
Experience working in a customer-facing role.
Ability
We have an exciting opportunity for a Customer Sales Assistant to join our team within Ritecorn Direct candidates who are located in Randburg. As our Customer Sales Assistant, you will be responsible for supporting of the regional sales by the customer journey. More about the Customer Sales Assistant role… Proactively sales within the designated sales. Assist the customer visits as required, ensuring that these are arranged company values – Integrity, Caring, and Quality Experience working in a customer-facing role. Ability to
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated
range of products is on the shelves at all times Facilitate rotation of stock on a regular, FIFO basis Report to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct Minimize any losses by handling all merchandise carefully Adhere to companies policies and procedures, SOPs
calls/e-mails received, with the focus on retaining the customer by means of objection handling and offering different different retention tools to keep our customers on board. Tracker requires the services of Retention consultant Ensure that electronic requests received within the Customer Service Department are handled efficiently and from internal and external customers. Resolving all cancellations and customer service queries and/or concerns enquiries timeously and accurately. Follow up on customers outstanding queries only applicable during a retention
calls/e-mails received, with the focus on retaining the customer by means of objection handling and offering different different retention tools to keep our customers on board. Tracker requires the services of Retention consultant Ensure that electronic requests received within the Customer Service Department are handled efficiently and from internal and external customers. Resolving all cancellations and customer service queries and/or concerns enquiries timeously and accurately. Follow up on customers outstanding queries only applicable during a retention
manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the years’ experience in practicing as a Primary Health Care Clinic Sister Computer skills – Microsoft Office:
Management
Evaluate creditworthiness of customers through financial analysis and credit reports
customers
Oversee the collection process
Prepare
status
Maintain strong relationships to facilitate credit management
recommends improvements to enhance the overall customer experience.
Key Respons performance of contact center staff who interact with customers. Monitor voice/ non voice interactions, to evaluate evaluate behavior, technical accuracy, customer service performance and compliance with program policies training and operations as needed to improve overall customer experience and quality
• Data Analysis and Outstanding customer service skills and dedication to providing exceptional customer care
• Exceptional
support engineers, to ensure the highest level of customer solutions and support services. Manage and lead implement support strategies and processes to optimize customer service and satisfaction Collaborate with other communication, and procedures Handle escalated customer issues and provide resolutions Monitor and analyse and present reports on support team performance, customer satisfaction EDUCATION / COMPUTER PACKAGES: Bachelor's audiences including colleagues, customers, and industry experts Customer-focused mindset with strong problem-solving