targets in all departments Contact new and existing customers to discuss their needs, and to explain how these could be met (training etc) Inform and resolve customers' questions about products, prices, availability responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards challenges (drive customer service excellence, ensure good communication with customers.) Responsible to agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises
targets in all departments Contact new and existing customers to discuss their needs, and to explain how these could be met (training etc) Inform and resolve customers' questions about products, prices, availability responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards challenges (drive customer service excellence, ensure good communication with customers.) Responsible to agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises
departments
existing customers Cold calling and canvassing for new business Completing call sheets Answer customer queries queries Quote prices Maintain customer records Prepare Sales contacts for orders obtained Prepare sales
ensure products are adequately available for customers. This may involve coordinating with suppliers adjusting product placement based on sales data and customer feedback. Promotions and Pricing: Collaborate strategies aimed at driving sales and increasing customer engagement. Relationship Management: Build and