Grade 12 or equivalent
Qualification in sales an advantage
3 years' experience in a similar role / environment
Mobile Crane industry essential
Site surveys, evaluate the client's on-site requirements
Quotations
Credit application / Vendor applications
/>
crane supplier, is urgently looking for a dynamic Customer Support Representative to join their innovative Responsibilities: Provide sales and customer support to existing and potential customers. Achieve sales revenue and services to existing and potential customers. Ensure that customers are always well informed. Apply pricing demonstrations and /or training sessions as required by customers. Support financial management by assisting in SHERQ policies, practices and procedures. Maintain and promote good internal and external customer relationships
established guidelines, methods, procedures and policies are followed. Providing comprehensive technical (including HR, Finance and QC), processes and policies in support of the organization's mission specifically develop existing and new customers by directly interacting with clients. Customer survey. 7 Attend and schedule schedule regular customer meetings. Technical and Support: 1. Troubleshoot problems that the technicians recruiting for the area. 6 Training of Technicians and customers Administration: Compiling and submitting of monthly
established guidelines, methods, procedures and policies are followed. Providing comprehensive technical (including HR, Finance and QC), processes and policies in support of the organization's mission specifically develop existing and new customers by directly interacting with clients. Customer survey. 7 Attend and schedule schedule regular customer meetings. Technical and Support: 1. Troubleshoot problems that the technicians recruiting for the area. 6 Training of Technicians and customers Administration: Compiling and submitting of monthly
technical support and assistance to clients or customers. You'll play a crucial role in ensuring that recurring calls
Responsible for providing legal support in controlling customer complaints to mitigate the risk of litigation with all applicable laws, regulations, internal policies and procedures. Ensure that all regulatory permissions practices together with the development of internal policies and procedures, compliance training and protocols the company’s control environment, compliance policies and procedures. Provide reporting with respect analytical skills. Proficiency in Microsoft Office. Customer-oriented individual and an outstanding problem-solver
based on the customers' needs Build customer relationships Identify potential new customers Assist in placing
based on the customers' needs Build customer relationships Identify potential new customers Assist in placing
practices mandate and company policy Ensure compliance with mandate and policy Manage non-compliance issues