Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main Duties/Responsibilities: Maintaining a positive and professional attitude toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and
marketing plan
Handle Customer and Consumer complaints and queries
Manage product quality in relation
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and
staff disobedience or customer complaints initially, and report them to the manager and management group handling of all customer queries or complaints • Relaying of wet stock readings to management • Alert Management
resolution of customer problems and complaints. Coordinates sales effort with marketing, sales management, accounting
handling of all customer queries or complaints.
Relaying of wet stock readings to management.
Alert
customers Report customer complaints and compliments to the Frontline Supervisor, or store management Adhere to
Managing the small team at the branch and the Stores and Distribution function on site Coordinating stock and deliveries from Pinetown to warehouse, and stock management on site Managing H&S, ISO, and Food Safety for the branch Property Maintenance and security for the branch Day-to-day calling
A position has arisen in KZN for an experienced Sales Manager. Reporting to the Divisional Executive. The successful applicant will be responsible for the following: (amongst other duties)
▪ Managing the small team at the branch and the Stores and Distribution function on site
▪ Coo
Managing the small team at the branch and the Stores and Distribution function on site Coordinating stock and deliveries from Pinetown to warehouse, and stock management on site Managing H&S, ISO, and Food Safety for the branch Property Maintenance and security for the branch Day-to-day calling