Grade 12 or equivalent
Qualification in sales an advantage
3 years' experience in a similar role / environment
Mobile Crane industry essential
Site surveys, evaluate the client's on-site requirements
Quotations
Credit application / Vendor applications
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crane supplier, is urgently looking for a dynamic Customer Support Representative to join their innovative Responsibilities: Provide sales and customer support to existing and potential customers. Achieve sales revenue and services to existing and potential customers. Ensure that customers are always well informed. Apply pricing demonstrations and /or training sessions as required by customers. Support financial management by assisting in Maintain and promote good internal and external customer relationships. Lower individual operating costs
Provides appropriate status and other reports to specialists, users, and managers. Ensures that operational
Maintain and develop existing and new customers by directly interacting with clients. Customer survey. 7 7 Attend and schedule regular customer meetings. Technical and Support: 1. Troubleshoot problems that recruiting for the area. 6 Training of Technicians and customers Administration: Compiling and submitting of monthly efforts made. Helath & Safety: 1 Adhere to all customer safety regulations at all times. 2 Ensure compliance
Maintain and develop existing and new customers by directly interacting with clients. Customer survey. 7 7 Attend and schedule regular customer meetings. Technical and Support: 1. Troubleshoot problems that recruiting for the area. 6 Training of Technicians and customers Administration: Compiling and submitting of monthly efforts made. Helath & Safety: 1 Adhere to all customer safety regulations at all times. 2 Ensure compliance
based on the customers' needs Build customer relationships Identify potential new customers Assist in placing
based on the customers' needs Build customer relationships Identify potential new customers Assist in placing
Maintenance and review of Legal Agreements. Developing and overseeing that the company meets its compliance Responsible for providing legal support in controlling customer complaints to mitigate the risk of litigation assessment of company practices together with the development of internal policies and procedures, compliance trade associations. Keep abreast of regulatory developments and industry initiatives and advise management with respect to regulatory requirements and developments Develop compliance checklists and prepare compliance
effective design and quality control. Competency development for the draughting team. Liaise with all project Engineering Bulletins and Standard drawings. Develop and optimize quality management practices in drafting Capture, document and implement best practices. Develop and optimize tools and standards (own, local and Identify deviations from legal requirements and develop corrective actions/solutions. Ensure timely response mechanical engineering related concessions. Manage and develop people in the team. Facilitate knowledge sharing