Contractors, Clients and the broader Revenue Systems Business Unit. This mid- senior management position is required to lead, influence, and inspire, carrying business operations strategies into reality and ensuring and implement a customer retention strategy; and ensure regular Municipality customer visits Monthly Operations Operations meetings with the Municipality Customers reviewing Syntell Performance via the Signed SLA monthly operations reports to all Municipality customers Manage the end-to-end incident escalation process
maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating professional after-sales support to enhance the customers experience;
maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating professional after-sales support to enhance the customers experience;
platforms. ▪ Assist with design and implementation of business plan, strategic and overall growth of department