recommends improvements to enhance the overall customer experience.
Key Responsibilit operations as needed to improve overall customer experience and quality
• Data Analysis and reporting:
loss ratios in order to provide an improved customer experience and retain the customer. Negotiate and make queries, Retaining of customers and financial background. 3-4 years working experience in a Contact Centre
loss ratios in order to provide an improved customer experience and retain the customer. Negotiate and make queries, Retaining of customers and financial background. 3-4 years working experience in a Contact Centre
corrective action that results in a great customer experience, drives customer loyalty and achieves club
corrective action that results in a great customer experience, drives customer loyalty and achieves club
Sotho
desk environment
requirements: Matric Previous sales, or customer support experience will be an advantage Strong communication
requirements: Matric Previous sales, or customer support experience will be an advantage Strong communication
retain them. Managing cash and processing customer payments EXPERIENCE, SKILLS AND QUALIFICATIONS REQUIRED: