of corporate customers and assessing repayment ability, profitability, and operational capability.
Management
Rate negotiations
Customs and operational compliance
QSHE compliance ad implementation
">Owns customer hardships technology and data stack, ensuring effective and stable operations and fast to technological capabilities of the customer hardship operations.
effectiveness.Technical & Customer Support, Operations Management:
performance indicators (KPIs) related to customer experience and operational efficiency.Generate regular reports performance trends and improvements.Analyze customer feedback and operational data to recommend and implement improvementsLead Facilitate training sessions on customer-centric practices and operational excellence.Tertiary Qualification
demands
understand the general business environment the customer operates in
Devise communication & change
analysis as required Key Relationships: Customers Operations team across region Commercial team Shared
requiredKey Relationships:
of quality goods and exceptional customer service. Their operations in Johannesburg East are where they