rental agent you will play a crucial role in the customer service and sales operations of our car rental responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms and resolve customer complaints or concerns promptly and professionally. Rental Process Taking Reservations: via phone, email, or online booking systems. Processing Rentals: Complete rental agreements, explain
ensuring the interior is spotless. Customer Service: Greeting customers and discussing their car wash preferences services and packages. Handling payments and ensuring customer satisfaction. Maintenance: Performing routine Good customer service skills are also essential for ensuring a positive experience for customers. Salary
correctly chosen as per the provided picking slip and process. Confirm completion of the order by signing the goods onto delivery or collection vehicles for customers, including pre-loading to facilitate earlier departure
to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
Assist with deliveries and collections to and from customers when required. Requirements, skills, and attributes:
and charges with guests during the check-out process Process accurate payment of guest accounts Inform housekeeping
records and reports • Obtaining clients’ and customers’ signatures as an acknowledgment of having received
on-the-job exposure to both the operational and process development side of the business. Graduates will