Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 packages
Services Consultant role aims to provide holistic customer champion services to clients, focusing on day-to-day and workflow best practices to optimize their processes and maximize efficiency. Troubleshooting Assistance: promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported specifications for the development team, mapping out applicable business processes for integration into the systems
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all clients lives in the process
1+ years of experience in an account management, customer success or online appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
safety, and employee welfare, is actively seeking a Process Data Science Services Engineer stationed at their at utilizing software tools for troubleshooting process issues, and committed to proposing interventions Advanced Analytics, Modeling, and Process Control within the Minerals Processing sector, particularly focusing frequent guidance to the Product Manager and the Process Analytic Development that increases the usability Contributing to the internal team with minerals processing domain knowledge and its associated operational
training plans with customers
• Reporting on training progress of all customers that is in training
• Communicate process successes and failures to internal and external
system training to customers
• Providing customer support, resolving customer queries, recommending
uploading on to the company’s system for new customers
Skills:
• Communication
individuals and teams throughout the training process. He/ she must be fully bi-lingual able to communicate
PowerPoint
Closing Date: 30 April 2024
packages
Closing Date: 28 February 2024
a back ground in training or education
Closing Date: 15 March 2024
managing training plans with customers Reporting on training progress of all customers that is in training Work each training project to completion. Communicate process successes and failures to internal and external Provide system training to customers Providing customer support, resolving customer queries, recommending preparing data and uploading on to the system for new customers Training or consulting experience Bachelor's Degree software packages Excel proficiency intermediate Customer service / support experience will be advantageous
managing training plans with customers Reporting on training progress of all customers that is in training Work each training project to completion. Communicate process successes and failures to internal and external Provide system training to customers Providing customer support, resolving customer queries, recommending preparing data and uploading on to the system for new customers Training or consulting experience Bachelor's Degree software packages Excel proficiency intermediate Customer service / support experience will be advantageous