a key focus on doing the right thing for each customer - deliver solutions that meet their individual individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include enquiries, changes or updates to customer accounts and product-related questions. In addition to these conversations with customers to generate sales. This role is perfect for individuals who are customer-focused,
and motivated team, you will communicate with customers to identify specific needs, whilst delivering business and remaining committed to treating our customers fairly and ensuring continuous delivery of service with our customers by cross-selling/upselling new products. Determining the cause of customers wanting You will be focusing on retaining customers and logging customers complaints as well as offering new new products and services where relevant to our customers. Professional Know-how Academic: Grade 12
interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately
Job Description: Role: Customer Advisor Role Objective As a member of a highly skilled and motivated communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
Job Description: Role: Customer Service Advisor Role Objective As a member of a highly skilled and motivated communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both both internal & external customers made via all the available channelTo accurately capture data and bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the
announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client issues. Utilise Active Directory to resolve issues related to GPOs, logon scripts, and user management. Install troubleshooting patch failures. Collaborate with Customer Engineers on complex issues and project rollouts and identity management solutions. Lead projects related to infrastructure and network improvements or upgrades
We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING do: Provide friendly and helpful service to our customers, Liaise with our valued builders and trade specialists replenish products Organise deliveries and ensure customer orders are dispatched in full and on time What passion for customer service and admin Be approachable and confident interacting with customers An ability 4000 – R 6 500 per month The post Customer Service – Retail – Cape Town appeared first on freerecruit
with a knack for sales? We're on the hunt for a Customer Service Advisor to join our team at one of the cellular networks. You'll be the superhero our customers need, answering their questions, recommending accept it, involves taking inbound calls from our customers, dealing with everything from billing inquiries inquiries to account updates and product-related questions. But that's not all We're looking for individuals conversations. If you're customer-focused, tech-savvy, and have a knack for sales through customer service, this