means of a department strategy and objectives planning Formulate and implement a customer retention strategy; Municipality customer visits Monthly Operations meetings with the Municipality Customers reviewing Syntell monthly operations reports to all Municipality customers Manage the end-to-end incident escalation process process to resolution; in accordance with Customer Service Level Agreements; and oversee the CRM incident of timely and accurate technical solutions to customers. Communicate operational bottlenecks and/ or issues
Join the growing team in the Tax Department of this internationally associated auditing firm in Cape forms including related declarations where necessary. ▪ Assist in resolving all tax related queries of whatever knowledge on current issues.▪ Contribute articles related to tax matters for publishing on various media business plan, strategic and overall growth of department. QUALIFICATIONS AND EXPERIENCE ▪ 2-3 years' corporate
professional after-sales support to enhance the customers experience;
professional after-sales support to enhance the customers experience;