We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING What we need from you: A genuine passion for customer service and admin Be approachable and confident interacting Basic: R 4000 – R 6 500 per month The post Customer Service – Retail (Midrand) appeared first on freerecruit
support groups Analyze statistics to determine customer service levels Use quality monitoring data management correct procedures for logging calls Assess quality of contact centre staff performance Coordinate call call calibration sessions Analyze customer service levels Take corrective action to rectify deficiencies qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
services with SLA customers and confirm appointments with the Team
Rectify Field Service Engineers inventory
and communication Strategic and Operational Call Centre Control and reporting Budgeting, expense management
and communication Strategic and Operational Call Centre Control and reporting Budgeting, expense management
on quotes sent and not yet accepted Technical Call Centre & General Admin: Receive breakdown reports services with SLA customers and confirm appointments with the Team Rectify Field Service Engineers' inventory
on quotes sent and not yet accepted Technical Call Centre & General Admin: Receive breakdown reports services with SLA customers and confirm appointments with the Team Rectify Field Service Engineers' inventory
gaps on the CBU/VB Digital platforms as well as call centres and CEO's Office. Identify top service call possible revenue streams through customer interactions Log necessary Service Improvement Concept /BRS (Business
gaps on the CBU/VB Digital platforms as well as call centres and CEO’s Office.
requires an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class Strong command of the English language Basic customer service Willing and able to work retail hours The