Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital experience strategy and deliver unparalleled customer service in an omni-channel environment.
Your
Create and manage customer service processes to achieve specified customer service levels and standards standards.
Supervisor on duty;
respond to the customers’ needs with helpful solutions, delivering a high-quality service
primary
responsibility will be to ensure exceptional customer service through effective communication, technical
S/Subs Company needs the skills of an experience CRM agent for the shipping / export division
Matric
3 years exp in the same type of position
Good overall knowledge of shipping / export forwarders
POD"s
Export Documentation
Shipment bookings
Liaise with
and accounts
Always offer first class customer service
Providing a variety of quotations to
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Requirements:
Customer service orientation with a passion for exceeding expectations
skills in English, Dutch and German.
Customer service experience required.
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and excellent customer service. Essential Competencies: Communication skills. Customer service skills. Listening
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and excellent customer service. Essential Competencies: Communication skills. Customer service skills. Listening
This sales and customer service role will include the following aspects: Customer Service Sales Marketing