VACANCY NOTIFICATION Position : Services Foreman Location: Tshipi é Ntle Manganese Mining, Kathu, Northern CLOSING DATE 13 May 2024 POSITION DESCRIPTION Services foreman REPORTING TO General Engineering Superintendent Superintendent DIRECT REPORTS Engineering Services Team and associated business partners PURPOSE OF THE JOB quality control and supervision of all engineering services functions, including the associated business partners result in increased costs. · Implements engineering services maintenance plans and schedules to support operational
Managers to provide exceptional customer service by ensuring customer care, a world class shopping experience experience for our customers and to play a role. Ensure departmental sales in line with budgets Maximise delivery of a consistent customer shopping experience in line with the agreed service levels. Maximize promotional information Planning and organizing Attention to detail Customer focus Coping with pressures and setbacks Merchant
review: - TBC Customer Perspective Customer Relations Management • Management of customer expectations performance standards, customer requirements and the effective delivery of warehouse services to the business KPA/KPI's. • Driving customer satisfaction throughout the provision of warehouse services. • Building relationship information, knowledge, and expertise. • Internal Customer metric • TBC. Stakeholder engagement and management external stakeholders to promote the business and service objectives of the company. • Ensures that the needs
review: - TBC Customer Perspective Customer Relations Management • Management of customer expectations performance standards, customer requirements and the effective delivery of warehouse services to the business KPA/KPI's. • Driving customer satisfaction throughout the provision of warehouse services. • Building relationship information, knowledge, and expertise. • Internal Customer metric • TBC. Stakeholder engagement and management external stakeholders to promote the business and service objectives of the company. • Ensures that the needs
harm • LTIFR. Customer Perspective Customer Relations Management • Management of customer expectations; performance standards, customer requirements and the effective delivery of warehouse services to the business KPA/KPI's. • Driving customer satisfaction throughout the provision of warehouse services Stakeholder engagement external stakeholders to promote the business and service objectives of the company. Ensure that the needs harm • LTIFR. Customer Perspective Customer Relations Management • Management of customer expectations;
harm • LTIFR. Customer Perspective Customer Relations Management • Management of customer expectations; performance standards, customer requirements and the effective delivery of warehouse services to the business KPA/KPI's. • Driving customer satisfaction throughout the provision of warehouse services Stakeholder engagement external stakeholders to promote the business and service objectives of the company. Ensure that the needs harm • LTIFR. Customer Perspective Customer Relations Management • Management of customer expectations;
EMPLOYMENT AVAILABLE Title: Workshop & Field Services Technicians Area: Northern Cape : Kathu, Postmasburg permanently employ experienced WORKSHOP & FIELD SERVICES TECHNICIANS to be based in (Northern Cape : Kathu up-to-date documentation are available upon request - services and safety stickers/decals, on-board documentation documentation, documentation regarding engine services, hydraulic services, load test, load test inspections and (Post Delivery Inspection) together with the customers and record any damages and/or snags, including
systems under control of the function Customer Perspective Customer Relations Management • Develop and maintain agreed "Service Level Agreements" and agreed KPA/KPI's and effectiveness areas. • Driving customer satisfaction output. • Internal Customer metric - 360 degree assessment/ % deviation from Service Level Agreement Stakeholder external stakeholders to promote the business and service objectives of the company. • Ensure that the needs commitments. • Internal Customer metric - 360-degree assessment/ % deviation from Service Level Agreement MINIMUM
systems under control of the function Customer Perspective Customer Relations Management • Develop and maintain agreed "Service Level Agreements" and agreed KPA/KPI's and effectiveness areas. • Driving customer satisfaction output. • Internal Customer metric - 360 degree assessment/ % deviation from Service Level Agreement Stakeholder external stakeholders to promote the business and service objectives of the company. • Ensure that the needs commitments. • Internal Customer metric - 360-degree assessment/ % deviation from Service Level Agreement MINIMUM
ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy Accuracy, Maintenance, Product and Speed of Service.