required, to ensure a high standard of client service is delivered at all times.
Key duties
legislation, accurately and in accordance with the Service Level Agreements.
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 packages
Closing Date: 31 March 2024
Reference: CPT005227-JB-1 If you live, breathe and eat Customer experience and its your life blood then I have to and understanding our customer's individual needs and tailoring services to meet them and to provide can have. Doing so would facilitate and achieve customer growth and retention and improve our engagement them. You would be required to interact with customers, uncover their problems' root cause, and quickly analyse potential solutions or recommendations. The Customer Experience Lead will partner with managers and
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
A Client Services Representative is responsible for answering client calls, listening to their concerns Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines and procedures stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively team. Knowledge and Skills: ▪ Knowledge of client service practices and principles ▪ Excellent professional
Our client requires the services of a Junior Services Coordinator in pressurised environment to join execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house and professional articulation when answering customer calls. Must be able to work in a team Must be willing
Reference: SW004809-AM-1 My client, and elite financial services and investment concern located in Somerset West with clients and service providers; Assisting the financial advisor in his job servicing existing clients application forms, submission of application forms to service providers / insurance companies; Follow-up all implementation of new business etc; Drawing statements from service providers and summarising client portfolio information;
requirements.
A Client Services Representative is responsible for answering client calls, listening to their concerns Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines and procedures stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively team. Knowledge and Skills: ▪ Knowledge of client service practices and principles ▪ Excellent professional
Our client requires the services of a Junior Services Coordinator in pressurised environment to join execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house and professional articulation when answering customer calls. Must be able to work in a team Must be willing