Schedule field service staff for breakdowns and repairs. Quoting, orders and invoices for customers Ensure required required paperwork is submitted by the technicians. Maximise service satisfaction and obtain new sales
an Automotive Service Advisor. • Greet customers and offer excellent customer service • Handle and resolve resolve customer complaints • Maintain customer records and enter data into computer • Calling customers about service changes or car pick up times • Explaining Repairs to customers • Writing service orders experience • Must have working experience as a Service Advisor • Must have working experience as a Warranty
management services to clients, working closely with product competency centres and field service team, handle internal and external communication. On receipt of customer purchase order, process order confirmation of commercial terms to the customer Place purchase order with product competency centre Confirm purchase order with confirmed delivery date to customer Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction Monitors and resolves order issues
material warehouse. Ensure Customer service is maintained and enhanced as per service charter. Control of dispatch works instructions. Ensure that high degree of customer service is maintained, through speed, accuracy and function. Perform Stock counts and cycle counts as required and carry out investigations where there are variances planning and co-ordination of the Transport requirements - cost and cost allocations. Manage the working correct inventory levels in the plant. Assist with Customer Claims To create an efficient working environment
material warehouse. Ensure Customer service is maintained and enhanced as per service charter. Control of dispatch works instructions. Ensure that high degree of customer service is maintained, through speed, accuracy and function. Perform Stock counts and cycle counts as required and carry out investigations where there are variances planning and co-ordination of the Transport requirements - cost and cost allocations. Manage the working correct inventory levels in the plant. Assist with Customer Claims To create an efficient working environment
Description How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of commercial terms to the customer •Place purchase order with product competency centre •Confirm purchase order with confirmed delivery date to customer •Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction •Monitors and resolves order issues Profile How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of
Description How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of commercial terms to the customer •Place purchase order with product competency centre •Confirm purchase order with confirmed delivery date to customer •Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction •Monitors and resolves order issues Profile How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of
You’ll Make an Impact
•On receipt of customer purchase order, process order confirmation of
commercial terms to the customer
•Place purchase order with product competency centre
•Confirm purchase
confirmed delivery date to customer
•Attach documents to SAP (customer email and purchase order confirmation)
customer satisfaction
•Monitors and resolves order
business relationships with current customers and prospective customers in the assigned territory/market business for the organizations products/services. Make telephone calls and in person visits and presentations presentations to existing and prospective customers. Research of market segments & territories, in a view view to identify prospective customers and their potential. Develop clear and effective written proposals/quotations for current and prospective customers. Expedite the resolution of customer problems and complaints. Coordinate
business relationships with current customers and prospective customers in the assigned territory/market for the organizations products/services.