Customer Service Call Centre Manager Jobs in South Africa
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Call Centre Coordinator - Customer Service
Johannesburg
R18 000 - R25 000 (dep on exp) These include: queries from customers, assisting with complex service calls, technician support, queries monthly call for clients via excel spreadsheets
- Call centre or customer service experience -2 years plus
- Computer one to the next
- Understand a technical servicing environment
- Able to get on with several
share this job on whatsappCampaign Manager (call Centre)
Pretoria
25,000.00 Monthly (beneficial)
Campaign Manager (call Centre)
Accredited Resource Consulting ServicesSouth Africa
PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess this role. As a Campaign Manager, you will be responsible for building and managing campaigns using various RealConnect. Additionally, you will be tasked with managing data sets and utilizing your knowledge of the Excalibur (beneficial) RocketMailer RealConnect Managing data sets Knowledge of the collections environment
Call Centre Operations Manager
Pg GroupBedfordview
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace and buildings. A 24-hour contact centre is available to serve customers and process insurance claims. PG perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Call Centre Manager
HeadhuntersSouth Africa
industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful in Business Management or related field. 5 Years' management experience in a Call Centre environment & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills – attention Responsibilities and expectations but not limited to: PEOPLE MANAGEMENT: Build & maintain a solid & respectful relationship with each individual who is part of the call centre structure. Document performance agreements for
Call Centre Manager
Johannesburg
Monthly Business Management or related field.
PEOPLE MANAGEMENT:
- Build & maintain relationship with each individual who is part of the call centre structure.
- Document performance agreements and address immediately (involve Training, QAs, Manager, and relevant stakeholders, if needed).
- Weekly
Call Centre Operations Manager Bedfordview
Pg GroupBedfordview
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace and buildings. A 24-hour contact centre is available to serve customers and process insurance claims. PG perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Call Centre Team Manager Sandton
NutunSandton
experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key non-performers within Acceptable time frames. • Manage agents who do not meet required performance standards audits • Effectively manage team workload • Responsible for all Performance Management initiatives for the
Call Centre Agent Durban
Saflin Consulting LtdeThekwini
R10k - R15k you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
Call Centre Agents
FreerecruitKloof Street
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
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