limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work Provide administration, cash handling and customer service duties; Recording and registering of all documents
Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business business and operations in order to maximize customer and employee satisfaction, as well as business performance profitable growth of Scania. The Service Manager ensures that customers have great confidence in the workshop through the provision of excellent service by managing employees and customer relationships. ▪ Workshop management the workshop and service staff and Services Salesman personnel. ▪ Workshop customer relations – Develop
Manager to oversee our company's armory operations, fleet management, and parts authorization processes. The equipment, as well as maintaining the company's fleet of vehicles and overseeing the authorization and Manager to oversee our company's armory operations, fleet management, and parts authorization processes. The equipment, as well as maintaining the company's fleet of vehicles and overseeing the authorization and measures and storage guidelines. Fleet Management: Experience in fleet management, including maintenance
Manager to oversee our company's armory operations, fleet management, and parts authorization processes. The equipment, as well as maintaining the company's fleet of vehicles and overseeing the authorization and Manager to oversee our company's armory operations, fleet management, and parts authorization processes. The equipment, as well as maintaining the company's fleet of vehicles and overseeing the authorization and measures and storage guidelines. Fleet Management: Experience in fleet management, including maintenance
agent you will play a crucial role in the customer service and sales operations of our car rental company responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms policies. Resolving Issues: Address and resolve customer complaints or concerns promptly and professionally agreements, explain terms and conditions, and ensure customers understand their responsibilities. Vehicle Inspections:
maintenance of the fleet. In addition to daily maintenance and repair of the fleet the below responsibilities responsibilities will fall into the scope of this position: • Fleet of yellow metal (FELs, Excavators, ADTs, Tipper associated with work carried out and equipment serviceability is identified and mitigated • Assist GES and
correct products are despatched promptly out to the customer. Ensure that all orders are leaving the warehouse are sealed for transport to the customers. Track outbound customer service failure trends related to Logistics bins and replenish to required levels to fulfil customer orders. Optimise the allocation of picking slots involving drivers that in turn impacts on customers. Schedule customer deliveries according to the time window window process. Verify orders and liaise with customers on the point of receiving by making use of the