Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The overseeing and optimizing customer support operations, contributing to a positive customer experience and the & development Technology management Analyse customer feedback Escalation management Resource planning
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
overseeing and optimizing customer support operations, contributing to a positive customer experience and the development
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
Reference: NEL011477-SH-1 Our client who services the hospitality sector is currently seeking a Sales
Requirements
Consultant to drive revenue growth, expand our customer base, and maintain key client relationships. The executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent target and engage prospective clients through cold calling, networking, and other lead generation activities promotions/campaigns strategic decisions throughout the customer base Manage lead databases and CRM systems to the customer appraised of any changes or new product developments and services. Site & Service Support:
Consultant to drive revenue growth, expand our customer base, and maintain key client relationships. The executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent target and engage prospective clients through cold calling, networking, and other lead generation activities promotions/campaigns strategic decisions throughout the customer base Manage lead databases and CRM systems to the customer appraised of any changes or new product developments and services. Site & Service Support:
Consultant to drive revenue growth, expand our customer base, and maintain key client relationships. The
executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent
target and engage prospective clients through cold calling,
networking, and other lead generation activities
promotions/campaigns strategic decisions throughout the customer
base
Manage lead databases and CRM systems
Keep the customer appraised of any changes or new product developments and services.
Site &
technicians kilometer claims.