administrator's/owner's/manager's within the service centre's we will reduce LTP (Long Term Pending) Pending) orders (automatically speeding up service).
Customer Service Agents
Based OF JOB:
Process customer service and technical service enquiries through inbound calls calls and provide end-to-end service.
Main Responsibilities will include but will not be limited :
Your verbal and written communication, in English and Afrikaans, at all levels as well as:
Formal maintain claims standards and provide quality client service:
Service delivery to ensure customer satisfaction:
Your verbal and written communication, in English and Afrikaans, at all levels as well as the fol optimising processes to ensure the quality of service.
Client - Service Excellence:
General Purpose:
- To promote the image and services of the company so that maximum growth occurs
- Excellent communication, customer service & organisation skills
- Ability
to match relevant skills
- Proficient in English
- Excellent verbal and written communication
Office, MS Excel, PowerPoint)
Proficiency in English Well-organized with good time management
Excellent
properties
Must have a good command of the English language with good writing skills
Solid interpersonal
experience will be an advantage
will help you underwriting standards and providing quality client service:
underwriting standards and providing quality client service:
Maintain effective