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Superstar Customer Service Advisor
Capita South Africa
Cape Town City Centre
Job Description: Role: Customer Service Superstar As a member of our highly skilled and motivated team voice of our customers, identifying their needs and delivering a market-leading customer service experience resolving their issues, offering new products and services, and ensuring they always feel valued. Professional Grade 12 (Matric) Experience: 12 - 24 months customer service experience within a Call Center environment Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions
share this job on whatsappSuperstar Customer Service Advisor
Capita South AfricaCape Town City Centre
knack for sales? We're on the hunt for a Customer Service Advisor to join our team at one of the largest cellular networks. You'll be the superhero our customers need, answering their questions, recommending and providing information about our top-notch services. Your mission, should you choose to accept it it, involves taking inbound calls from our customers, dealing with everything from billing inquiries to If you're customer-focused, tech-savvy, and have a knack for sales through customer service, this role
Customer Service Advisor Cape Town
Capita South AfricaCape Town City Centre
knack for sales? We're on the hunt for a Customer Service Advisor to join our team at one of the largest cellular networks. You'll be the superhero our customers need, answering their questions, recommending and providing information about our top-notch services. Your mission, should you choose to accept it it, involves taking inbound calls from our customers, dealing with everything from billing inquiries to If you're customer-focused, tech-savvy, and have a knack for sales through customer service, this role
Customer Service Advisor Cape Town
Capita South AfricaCape Town City Centre
Job Description: Role: Customer Service Superstar As a member of our highly skilled and motivated team voice of our customers, identifying their needs and delivering a market-leading customer service experience resolving their issues, offering new products and services, and ensuring they always feel valued. Professional Grade 12 (Matric) Experience: 12 - 24 months customer service experience within a Call Center environment Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions
Customer Advisor
Capita South AfricaCape Town City Centre
Providing excellent service with a key focus on doing the right thing for each customer - deliver solutions Identifying vulnerable customers and adapting approach, providing additional support when required. Handling escalated escalated customer queries with empathy and integrity, logging accurately Dealing with a specific range level of this role. Handling customer queries and delivering high quality service throughout Using your product responded to in good time and meet day-to-day service delivery targets. High proficiency in written and
Customer Advisor
Capita South AfricaCape Town City Centre
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple working within the requirements of data protection legislationTo deliver an excellent customer experience by by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory all contacts from both internal & external customers made via all the available channelTo accurately it on to the relevant systemsMore experienced Advisors will support the Team Leader bymentoring and supporting
Customer Advisor
Capita South AfricaCape Town City Centre
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering recommendations, and providing information about services or products. Your primary role involves taking taking inbound calls from existing VMO2 customers, handling a variety of call types. These include billing billing enquiries, changes or updates to customer accounts and product-related questions. In addition to these
Customer Advisor
Capita South AfricaCape Town City Centre
interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership learning and on-the-job training. Complete all required assessments and assignments to meet the academic Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions Identifying vulnerable customers and adapting approach, providing additional support when required. Handling escalated
Customer Advisor
Capita South AfricaCape Town City Centre
Job Description: Role: Customer Service Advisor Role Objective As a member of a highly skilled and motivated with customers to identify specific needs, whilst delivering a market leading customer service/experience to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
Customer Advisor
Capita South AfricaCape Town City Centre
Job Description: Role: Customer Advisor Role Objective As a member of a highly skilled and motivated with customers to identify specific needs, whilst delivering a market leading customer service/experience to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
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