and implement a customer retention strategy; and ensure regular Municipality customer visits Monthly Operations Operations meetings with the Municipality Customers reviewing Syntell Performance via the Signed SLA monthly operations reports to all Municipality customers Manage the end-to-end incident escalation process process to resolution; in accordance with Customer Service Level Agreements; and oversee the CRM incident of timely and accurate technical solutions to customers. Communicate operational bottlenecks and/ or issues
company standards and providing quality client service:
company standards and providing quality client service:
quality, integrity, and innovation in financial services. Our client is a leader in delivering tailored two days a week in office. The work culture is informal, down to earth and employees are valued and development
clients and internal staff to obtain and relay information. ▪ Correspond with SARS at length where required