As a car rental agent you will play a crucial role in the customer service and sales operations of our responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms policies. Resolving Issues: Address and resolve customer complaints or concerns promptly and professionally agreements, explain terms and conditions, and ensure customers understand their responsibilities. Vehicle Inspections:
dirt, grime, and stains using appropriate cleaning agents. Applying wax or sealants to protect the vehicle’s ensuring the interior is spotless. Customer Service: Greeting customers and discussing their car wash preferences services and packages. Handling payments and ensuring customer satisfaction. Maintenance: Performing routine safety guidelines and procedures. Using cleaning agents and equipment properly to avoid damage to vehicles Good customer service skills are also essential for ensuring a positive experience for customers. Salary
to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
Assist with deliveries and collections to and from customers when required. Requirements, skills, and attributes:
records and reports • Obtaining clients’ and customers’ signatures as an acknowledgment of having received
will be working as a virtual admin assistant, supporting the branch with all its administration needs
goods onto delivery or collection vehicles for customers, including pre-loading to facilitate earlier departure