Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 packages
Closing Date: 30 April 2024
Analysing claims Delivering results and meeting customer expectations Adapting and responding to change meeting set deadlines R 15 000 The post Claims Agent appeared first on freerecruit.co.za .
Training Support Consultant (POS 24009)
Somerset West
R 20 000 to R 23 packages
Closing Date: 28 February 2024
managing training plans with customers Reporting on training progress of all customers that is in training Work Provide system training to customers Providing customer support, resolving customer queries, recommending preparing data and uploading on to the system for new customers Training or consulting experience Bachelor's Degree packages Excel proficiency intermediate Customer service / support experience will be advantageous R 18
provide holistic customer champion services to clients, focusing on day-to-day support queries, strategic promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported systems. Documentation Management: Ensure that support logs are meticulously maintained, accurately documenting delivering a professional level of service and support. Team Support: Assist the team leader in ensuring that
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
to optimally use our solutions
Provide support on queries of existing clients, through providing appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client
Reference: CPT007107-ME-1 AFTERSALES SUPPORT ENGINEER CAPE TOWN SOMERSET WEST Minimum requirements: Engineering
Minimum requirements:
managing training plans with customers Reporting on training progress of all customers that is in training Work Provide system training to customers Providing customer support, resolving customer queries, recommending preparing data and uploading on to the system for new customers Training or consulting experience Bachelor's Degree packages Excel proficiency intermediate Customer service / support experience will be advantageous R 18
times. Obtain shipping reports from the clearing agents. Obtain progress reports from the relevant suppliers stakeholders and timeous communications of delays. Customs Clearance: Ensure commercial documentation is received clearing agents. Update the shipment schedule with dates of documents received and sent to agents. Only received timeously and collected by the clearing agents. Record Phytosanitary certificates on the shipping progress reports from Clearing Agents). Confirm delivery dates with clearing agents. Update the shipment schedule