the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
Duties overseeing and optimizing customer support operations, contributing to a positive customer experience and the the overall success of the support team.
the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will overseeing and optimizing customer support operations, contributing to a positive customer experience and the the overall success of the support team. Lead a team Monitor performance Quality assurance Workflow optimization & development Technology management Analyse customer feedback Escalation management Resource planning
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face documents received.
Provide administrative support at outreach initiatives.
Provide data inputs
An opportunity exists for a Customer Service Administration Officer to join our client’s Corporate and of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able detail; Provide administration, cash handling and customer service duties; Recording and registering of all
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and actionable data to internal support groups Analyze statistics to determine customer service levels Use quality quality monitoring data management systems Monitor customer queries/complaints and ensure timely closure Ensure of contact centre staff performance Coordinate call calibration sessions Analyze customer service levels People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage
Telecoms Industry requires a candidate for Remote Support L2. 5 - 10 years experience Matric Ability to tertiary
Full job description Support management managers and executives with daily administrative tasks Plan and budget reports. Greet and provide general support to visitors. Develop, implement, and improve office secretary will be a plus. The post Admin Clerk/Office Support appeared first on freerecruit.co.za .
& Senior Support Engineers Company: Network Alliance Location : Centurion offices or customer premises seeking new talent to join our support team. Provide expert technical support for network infrastructure and resolution of client issues. Demonstrate a customer-centric approach, delivering exceptional written Afrikaans, facilitating effective communication Customer-centric approach with exemplary written and verbal infrastructure support Familiarity with VOIP systems is preferred Prior experience in Network Support is beneficial
Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This exceptional customer service abilities Technical Support: Provide prompt and effective technical support to customers customers and internal stakeholders via phone, email, or in-person. Troubleshoot and resolve technical track all customer interactions and technical issues in the support ticketing system. Customer Service: