Maintain and develop relationship with customers by providing support, information, and guidance
Recommending Recommending solutions
Visiting and quoting customers
Following up on quotation
Prepare Maintain quality service by enforcing company standards
Invoicing customers and order stock to complete customer back orders
Doing deliveries when needed
Following up on customer back orders
orders
Completing customer planning and visits.
Doing cold calls to expand customer base
Arranging
companies. The role is about championing our valued customers to achieve their lifetime goals by identifying per month whilst in training for first 3 months Support with industry related qualifications Access to at no cost Full access to a range of specialist support staff Development and career progression Opportunity business Expand sales of products and services with existing customers Work mainly on own leads
and passionate individual with a flair for customer service, store operations, and staff motivation? We the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel to team. Maintaining and delivering excellent customer service. Plan and oversee in-store promotions and Addressing and resolving customer complaints to uphold exceptional customer service. Strong leadership and
and/or related services. Personally, contacts and secures new business accounts/customers. Sell products products / Services & Sales opportunities Build customer relations Administer reports / documents Plan to Handle customers Excellent Telephone skills High Attention to detail Customer / Service orientation
and/or related services. Personally, contacts and secures new business accounts/customers. Sell products products / Services & Sales opportunities Build customer relations Administer reports / documents Plan to Handle customers Excellent Telephone skills High Attention to detail Customer / Service orientation
expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached >JOB COMPETENCIES
CUSTOMER SERVICE
BEHAVIOURAL COMPETEN
portfolio of major customers, focusing on the mining sector, preferably have own mining customer database Operate all matters specific to customers Gain a thorough understanding of customer needs to ensure the development development of new customers as well as the growth of existing customers Ensure the proposal of solutions solutions and products that will address these customer needs and that once agreed upon, solutions are rendered that customers expectations are managed in terms of large stock orders Ensure that all customer problems
portfolio of major customers, focusing on the mining sector, preferably have own mining customer database Operate all matters specific to customers Gain a thorough understanding of customer needs to ensure the development development of new customers as well as the growth of existing customers Ensure the proposal of solutions solutions and products that will address these customer needs and that once agreed upon, solutions are rendered that customers expectations are managed in terms of large stock orders Ensure that all customer problems
initiatives
INVENTORY
CUSTOMER SERVICE
professional societies. Process orders and liaise with customers and branch personnel. Compliance with health and Cylinder reconciliation Back orders management Support sales team while on site and in the office to meet Knowledge of warehouse stock. Results and customer service oriented. Computer literacy Interpersonal