first contact within the Clients Relationship Management environment
The incumbent will be responsible limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated regarding outstanding queries.
Relationship management on any changes happening in the various sections
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills in the use Microsoft Office Suite; Sound time management skills; High level of confidentiality and ability interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office measurements. Support migration/transformation of existing BMW IT Service Management processes and services from platform to ServiceNow platform. 2nd and 3rd level support for BMW ServiceNow ITSM Processes Creating and related to key topics included in the scope of services supported. Analyse KPIs to identify trends and areas Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards
main responsibility of the Service Manager is to proactively develop and manage the workshop business and and operations in order to maximize customer and employee satisfaction, as well as business performance profitable growth of Scania. The Service Manager ensures that customers have great confidence in the workshop excellent service by managing employees and customer relationships. ▪ Workshop management – Manage and plan the workshop and service staff and Services Salesman personnel. ▪ Workshop customer relations – Develop
industry requires a Call Centre & Remote Support Manager in Nelspruit.
Duties & Resp overseeing and optimizing customer support operations, contributing to a positive customer experience and the the overall success of the support team.
Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
Telecoms Industry requires a candidate for Remote Support L2. 5 - 10 years experience Matric Ability to tertiary
Full job description Support management managers and executives with daily administrative tasks Plan meetings and take detailed minutes. Excellent time management skills and ability to multi-task and prioritise calendar Fully integrate yourself into the company’s services and offerings. Compose and type regular correspondence and budget reports. Greet and provide general support to visitors. Develop, implement, and improve office administrative assistant In-depth understanding of office management and daily operations Excellent written and verbal
& Senior Support Engineers Company: Network Alliance Location : Centurion offices or customer premises Communications Technology (ICT) as a distinguished Managed Services Provider. Headquartered in Gauteng, we're seeking new talent to join our support team. Provide expert technical support for network infrastructure and resolution of client issues. Demonstrate a customer-centric approach, delivering exceptional written Afrikaans, facilitating effective communication Customer-centric approach with exemplary written and verbal
Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This exceptional customer service abilities Technical Support: Provide prompt and effective technical support to customers customers and internal stakeholders via phone, email, or in-person. Troubleshoot and resolve technical all customer interactions and technical issues in the support ticketing system. Customer Service: Guide