Customer Support Supervisor Jobs in Cape Town Region

Training And Customer Support Consultant

Somerset West  R18k - 23k per month

Customer Training Support Consultant (POS 24081)

Somerset West

R 18 000 packages

Excel proficiency intermediate

Customer service / support experience will be advantageous

training plans with customers

Reporting on training progress of all customers that is in training

Work system training to customers

Providing customer support, resolving customer queries, recommending preparing data and uploading on to the system for new customers

Closing Date: 30 April 2024

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Spanish Customer Support

Cape Town City Centre  R22000 Monthly

Job Description

• Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.

Key ResponsibilitiesCustomer service and complaints from customers via the website Respond to a defined a range of customer queries or inquiries deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate skills (verbal & written)Passionate about customer serviceStrong analytical and problem-solving skillsTechnical

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Italian Customer Support

Cape Town City Centre  R22000 Monthly

Job Description

• Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.

Key ResponsibilitiesCustomer service and complaints from customers via the website Respond to a defined a range of customer queries or inquiries deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate skills (verbal & written)Passionate about customer serviceStrong analytical and problem-solving skillsTechnical

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Customer Advisor

 Capita South AfricaCape Town City Centre

a key focus on doing the right thing for each customer - deliver solutions that meet their individual Identifying vulnerable customers and adapting approach, providing additional support when required. Handling Handling escalated customer queries with empathy and integrity, logging accurately Dealing with a specific with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong

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Customer Advisor

 Capita South AfricaCape Town City Centre

Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both both internal & external customers made via all the available channelTo accurately capture data and Advisors will support the Team Leader bymentoring and supporting team members to improve customer satisfaction

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Customer Advisor

 Capita South AfricaCape Town City Centre

Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include include billing enquiries, changes or updates to customer accounts and product-related questions. In addition conversations with customers to generate sales. This role is perfect for individuals who are customer-focused,

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Customer Advisor

 Capita South AfricaCape Town City Centre

interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions Identifying vulnerable customers and adapting approach, providing additional support when required. Handling Handling escalated customer queries with empathy and integrity, logging accurately Dealing with a wide range

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Customer Advisor

 Capita South AfricaCape Town City Centre

Job Description: Role: Customer Service Advisor Role Objective As a member of a highly skilled and motivated communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional

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Customer Advisor

 Capita South AfricaCape Town City Centre

Job Description: Role: Customer Advisor Role Objective As a member of a highly skilled and motivated communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional

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Support Engineer

Cape Town City Centre  1000 Monthly

service desk, desktop support, network support, etc.

Provide expert support for Microsoft Office

Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance properly configured.

Provide IT support for customers in the field.

Serve as an escalation timely issue resolution.

Offer immediate IT support to employees with walk-in requests, including hardware

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