expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached >JOB COMPETENCIES
CUSTOMER SERVICE
BEHAVIOURAL COMPETEN
existing as well as new customer prospects and to, provide solutions for customers in order to boost revenue base on customers and their relationships/influences Generate growth of allocated and new customer base and conduct presentations to customers Conduct exhibitions and customer specific training if required for your area allocated Attend key project or customer meetings Report on competitor activities in the maintain effective customer relationships to understand customer needs Promote customer understanding of
existing as well as new customer prospects and to, provide solutions for customers in order to boost revenue base on customers and their relationships/influences Generate growth of allocated and new customer base and conduct presentations to customers Conduct exhibitions and customer specific training if required for your area allocated Attend key project or customer meetings Report on competitor activities in the maintain effective customer relationships to understand customer needs Promote customer understanding of
portfolio of major customers, focusing on the mining sector, preferably have own mining customer database Operate all matters specific to customers Gain a thorough understanding of customer needs to ensure the development development of new customers as well as the growth of existing customers Ensure the proposal of solutions solutions and products that will address these customer needs and that once agreed upon, solutions are rendered that customers expectations are managed in terms of large stock orders Ensure that all customer problems
portfolio of major customers, focusing on the mining sector, preferably have own mining customer database Operate all matters specific to customers Gain a thorough understanding of customer needs to ensure the development development of new customers as well as the growth of existing customers Ensure the proposal of solutions solutions and products that will address these customer needs and that once agreed upon, solutions are rendered that customers expectations are managed in terms of large stock orders Ensure that all customer problems
contact
Maintain and develop relationship with customers by providing support, information, and guidance
Recommending solutions
Visiting and quoting customers
Following up on quotation
Prepare standards
Invoicing customers and order stock to complete customer back orders
Doing deliveries needed
Following up on customer back orders
Completing customer planning and visits.
Doing cold calls to expand customer base
Arranging and doing demos on welding machines
dynamic and passionate individual with a flair for customer service, store operations, and staff motivation the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel retail team. Maintaining and delivering excellent customer service. Plan and oversee in-store promotions Addressing and resolving customer complaints to uphold exceptional customer service. Strong leadership
Emalahleni store. Customer Facing Tasks: Interact with customers. Answer any questions customers may have. Have the activation element (activity that brings customers to the pop-up). Always keep pop-up clean and tidy Excellent communication and interpersonal skills. Customer-focused mindset with a dedication to providing build and maintain strong relationships with customers. Technical aptitude to understand and effectively
Emalahleni store. Customer Facing Tasks: Interact with customers. Answer any questions customers may have. Have the activation element (activity that brings customers to the pop-up). Always keep pop-up clean and tidy Excellent communication and interpersonal skills. Customer-focused mindset with a dedication to providing build and maintain strong relationships with customers. Technical aptitude to understand and effectively
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE