Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
line support).
- Offer customer training.
- Provide customers with regular feedback on their
from a Freight Forwarding Company is seeking a Customs Broker to join their team
This will be to
IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls) infrastructure (1st line support). - Offer customer training. - Provide customers with regular feedback on their
are Accessible to Internal and External Company Customers
- Attend IT incidents and requests.
-
A vacancy has arisen for a Customer/Key Account Manager at OEM to manage the account across the various functional areas ensuring high customer engagement.
Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
administration from point of order to final delivery to the customer
Generating quotes
Preparing pro-forma
Level Agreement of 24 hours
Liaising with customers telephonically and via email
Deal with Sales
invoices for consignment orders received by the customer and the Sales Consultant
Replace medical