understanding of business functions such as HR, Finance, Marketing etc. • Working knowledge of data analysis ensure optimal performance i.e. IT, Technology, Data Analytics, Campaign Strategy, Client Services, Finance targets are met by empowering, motivating and developing an operational team to achieve desired results your business. • Conducting performance management of call centre resources. • Coaching, developing, motivating and retaining the best people and managing the development of skills within the team. • Ensuring the delivery
incumbent must be passionate about working with business and other stakeholders to effectively hold government communications skills, business acumen and expertise and a thorough understanding of business principles and simplification, efficiency, and enhancement to deliver business process improvements, stakeholder satisfaction satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements. Support skills in building the case for change, drawing on data and analytical techniques and communicating this
evidence relative to projects. Analysis of all relevant data, trending, and reporting activities on projects provide are effectively. protected. Analyse relevant data and review evidence gathered. Provide expert input project management system, ProofHub. Compilation of data and evidence gathered into comprehensive and concise information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular
specialising in sales, marketing, training, development and brand activations. Thus, the success and