(team of 5+)
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction department ensuring workflow is managed Analysis of performance data ensuring that development areas ensuring KPI discussions are met and Performance Management in cases of underperformance Take proactive approach
seeking a dynamic and experienced Distribution Centre Manager with FMCG experience to oversee the daily operations commitment to excellence in logistics and supply chain management.
The ideal candidate will use their warehouse management systems
Key Responsibilities:
Oversee the management of senior warehouse staff, including a Fleet Manager and Operations Manager
Prepare annual budgets, schedule implement new processes for improved efficiency
Manage inventory, supply chain, and logistics to ensure
Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre. Financial Regional General Manager, general management & development of team members. Manage the OSH Act requirements requirements of the Service Centre. Minimum of University entrance Matric - preference will be given to to University graduates with management and/or marketing diplomas. Applicants with a minimum of 5 years
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance signed by users) 3CX Wall board for inbound call management Issue Resolution: Address and resolve escalated
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction department ensuring workflow is managed Analysis of performance data ensuring that development areas ensuring KPI discussions are met and Performance Management in cases of underperformance Take proactive approach
seeking a dynamic and experienced Distribution Centre Manager with FMCG experience to oversee the daily operations commitment to excellence in logistics and supply chain management. The ideal candidate will use their expertise Oversee the management of senior warehouse staff, including a Fleet Manager and Operations Manager Prepare implement new processes for improved efficiency Manage inventory, supply chain, and logistics to ensure tertiary qualification Experience with warehouse management systems
currently looking for a Duty Manager , in Cape Town, Western Cape. The Duty Manager will be reporting to Director operations (Front Office as well as F&B), managing guest inquiries and requests, supervising staff maintaining high standards of service. Responsible for managing and resolving any issues that may arise during strong organisational skills. Fast & accurate data entry skills. Knowledge of hotel operations and
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance signed by users) 3CX Wall board for inbound call management Issue Resolution: Address and resolve escalated
4500 plus commission and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .