We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with scorecard dimensions (including those critical to quality/compliance), Undertake analysis of findings (including 2 years Quality Assurance experience withing a call centre environment. Familiar with data and root-cause
Join Our Team as a Data Analyst at MCG Group in Umhlanga, Durban MCG, a group of international businesses specializing in people-services, are on the lookout for a Data Analyst. Join us in the vibrant hub of Umhlanga Umhlanga, Durban, on a 6 month contract basis. As a Data Analyst with MCG Group, you will be working within the providing a range of reports and dashboards using our Data Engine product. Ideally having experience working automation of processes. Set up and maintain automated data processes. Produce and track key performance reporting
members, investors, and auditors. Interpret financial data and provide explanations to non-financial professionals professionals. Team Leadership: Manage and mentor a team of finance professionals, including accountants,
three months. Technology Loan: R16,000.00 full mentoring and support for newcomers and experienced. Lucrative
three months. Technology Loan: R16,000.00 full mentoring and support for newcomers and experienced. Lucrative
and maintain client relationships Source high-quality candidates and build strong candidate pools Coordinate experience in technology recruiting, specifically in IT, Data Centre, Fintech, and telecoms or tech-enabled solutions
and maintain client relationships Source high-quality candidates and build strong candidate pools Coordinate experience in technology recruiting, specifically in IT, Data Centre, Fintech, and telecoms or tech-enabled solutions
strong background in psychometric assessments and data analysis, with the ability to translate these insights requirements of each campaign. Analyze assessment data to ensure the accuracy and validity of the tools agent performance on the floor. Use performance data to identify top performers and refine agent profiles based on performance data and feedback. 6. Data-Driven Decision Making: Use data analytics to map out improving recruitment and training processes based on data analysis. Non – Negotiable: Bachelor's degree in
strong background in psychometric assessments and data analysis, with the ability to translate these insights requirements of each campaign. Analyze assessment data to ensure the accuracy and validity of the tools agent performance on the floor. Use performance data to identify top performers and refine agent profiles based on performance data and feedback. 6. Data-Driven Decision Making: Use data analytics to map out improving recruitment and training processes based on data analysis. Non – Negotiable: Bachelor's degree in
complete. Responsible for reviewing and analysing data and reports with the intention of understanding resolution of matters raised. Responsible for the quality of outputs to business partners and their policyholders operational management of employees within the team, the quality and completeness of work produced by the team,