Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required
Customer Support Agent, Umhlanga, North Suburbs. Company Name: Recharger Prepaid Meters. Recharger is in La Lucia, Durban, KwaZulu Natal. A customer support administrator position has become available. Duties: to engage with clients on general queries and support. Document administration with client assistance client queries and provide support via various communication platforms. Data-capturing: Ability to multi-task
IT qualification and IT helpdesk support experience. Will be supporting their company with daily PC and related admin operational issues providing general support to the IT team. There will be a strong admin focus teamwork practices at all times. Perform basic office support functions and effectively escalate IT related issues
Join Our Team as a Data Analyst at MCG Group in Umhlanga, Durban MCG, a group of international businesses specializing in people-services, are on the lookout for a Data Analyst. Join us in the vibrant hub of Umhlanga Umhlanga, Durban, on a 6 month contract basis. As a Data Analyst with MCG Group, you will be working within the providing a range of reports and dashboards using our Data Engine product. Ideally having experience working automation of processes. Set up and maintain automated data processes. Produce and track key performance reporting
Agents to join their growing international team to support the goals and objectives of the campaign by ensuring sales support systems.
preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA Assurance experience withing a call centre environment. Familiar with data and root-cause analysis. Reporting
and conduct regular quality assurance checks of calls and adherence to client processes and procedures input into work procedures and processes that support the company and/or departmental procedures. Create Leader in a Call Centre environment 1 years' experience as an operations Manager in a call Centre environment analysis and forecasting A good understanding of data / dialer strategies or inbound operations Experience Leader in a Call Centre environment 1 years' experience as an operations Manager in a call Centre environment
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards strong background in psychometric assessments and data analysis, with the ability to translate these insights requirements of each campaign. Analyze assessment data to ensure the accuracy and validity of the tools agent performance on the floor. Use performance data to identify top performers and refine agent profiles based on performance data and feedback. 6. Data-Driven Decision Making: Use data analytics to map out
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards strong background in psychometric assessments and data analysis, with the ability to translate these insights requirements of each campaign. Analyze assessment data to ensure the accuracy and validity of the tools agent performance on the floor. Use performance data to identify top performers and refine agent profiles based on performance data and feedback. 6. Data-Driven Decision Making: Use data analytics to map out
in technology recruiting, specifically in IT, Data Centre, Fintech, and telecoms or tech-enabled solutions