Packaging company has a vacancy for a Customer Service Representative . Purpose of the Role: CSR will relevant internal departments within Packaging World. The target is to ensure excellent service standards and levels of customer satisfaction. Role: Customer Service Representative Location: Westmead, Pinetown Durban relevant experience, preferably with a Customer Service/Internal Sales background. Packaging industry experience communicator with negotiation skills Excellent customer service skills, written, verbal communication and listening
Minimum Requirements:
that seeks the expertise of a Mobile Crane Field Service Technician Minimum Requirements: Minimum 5 years
suitably qualified and experienced internal customer service representative to join their team in Pinetown. least 4 years' experience in an internal/customer service role is required. Packaging expereince would be
suitably qualified and experienced internal customer service representative to join their team in Pinetown. least 4 years' experience in an internal/customer service role is required. Packaging expereince would be
investigate and root cause corrective actions Monitor and guide department supervisors in manufacturing manufacturing and safety procedures Department visual management is maintined and that communication within morning collaboration and co-ordination between relevant departments including commercial, stores, distribution, technical Monitor production efficiencies in all departments and ensure corrective actions are taken to rectify poor analyze production and quality control to detect and correct problems Manage all production employees directly
marketing function of the repair department by giving excellent back-up service and advice to create repeat modular change Assign the particular repair to its correct channel, i.e. local repair, outsource, Centurion re-order when necessary Provide a consultancy service to customers regards the installation and use of of the products on sale Provide a consultancy service to the Stafix salespersons re training in features understanding of company products on sale Modify, adapt, correct electronic components when this is necessary Advise
Manager:
Inventory Manager Being well organized and focused on service delivery Generating delivery notes against the and store stock correctly and timeously Ensuring all paperwork is captured correctly and timeously onto onto the system Liaising with Quality Department regarding non-conformances affecting Stock Items Working
interpret Planned Maintenance Reports (Hours per department, hours per Artisan, etc.) Analyse and interpret and consumables Oversee Contractors providing services to ensure they adhere to all SHE site requirements (ISO14001 and ISO45001). Ensure that the maintenance department works within the ISO Quality System as well as make appropriate recommendations and implement corrective actions to prevent its recurrence. Report all systems Improve employees awareness within the department of Quality Targets and Objectives Initiate, approve