the financial services / cash management solutions sector requires a Merchant Services Consultant with outstanding customer service skills Act as the liaison between clients, internal departments, and Business Development Development Consultants Provide excellent service support to the Business Development Consultants Monitor manage off hold actions Ensure that the Finance department is up to date with all sites on hold Support and experience in administration and customer service Able to multitask Able to work in a fast-paced
To deliver exceptional customer service and maximise selling opportunities through effective people and profitability Ensure stock integrity by adhering to correct stock management processes (e.g. red flag processes include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product satisfaction reports and devise and implement corrective action plans Manage shrinkage and implement key work gets done right the first time. Customer Service Orientation Anticipates and responds to customers'
needs are priorities (such as Services / C.O.F / Repairs / Fridge services / Polygraph test etc.) Allocate daily planning on correct loads, assist drivers with direction to clients and correct routes towards loading provide feedback to the pallet department on outstanding department and report pallet damages or shortages shortages timeously to department before trucks depart from relevant client. Furthermore, ensure to timeously tampered seals, reporting it to the relevant department to prepare needed documentation where required
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
the financial services / cash management solutions sector requires a Merchant Services Consultant with outstanding customer service skills Act as the liaison between clients, internal departments, and Business Development Development Consultants Provide excellent service support to the Business Development Consultants Monitor manage off hold actions Ensure that the Finance department is up to date with all sites on hold Support and experience in administration and customer service Able to multitask Able to work in a fast-paced
including procurement of professional and construction services, appropriate construction contracts, works information loan proposal as required To develop financial services solutions by reviewing the feasibility, different matter, understanding the solutions, implementing corrective action and providing feedback to clients as required of risk and engaging with clients to implement corrective action monthly and as required. To manage arrears drive implementation of corrective action and follow up with clients to correct payment behaviour or implement
including procurement of professional and construction services, appropriate construction contracts, works information loan proposal as required To develop financial services solutions by reviewing the feasibility, different matter, understanding the solutions, implementing corrective action and providing feedback to clients as required of risk and engaging with clients to implement corrective action monthly and as required. To manage arrears drive implementation of corrective action and follow up with clients to correct payment behaviour or implement
profitable and effective management of Company's grain department. Responsibilities: Strategic management of the grain division; Management of finances, customer service, personnel and market share; Overall management in the grain industry (Trading as well as Silo services); Safex trading certificate will be a recommendation
profitable and effective management of Company's grain department. Responsibilities: Strategic management of the grain division; Management of finances, customer service, personnel and market share; Overall management in the grain industry (Trading as well as Silo services); Safex trading certificate will be a recommendation