Job Title: Temporary Receptionist in the Southern Suburbs Region Job Description: We are seeking a reliable and professional Temporary Receptionist to cover for permanent employees who are out sick or on leave. The ideal candidate will be responsible for handling all reception duties and maintaining
requests, incidents & problems as the next Service Desk Supervisor sought by a dynamic Internet Service external customers. Train, coach and mentor Service Desk staff including career development. Oversee staff strategies for improvement. Work to make Service Desk the single source of truth and service delivery
Administrative Process Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability
Responsibilities:
Service Desk
Ensure that Service Desk telephones and email are monitored
checked at least every 30mins.
Log service desk incidents and requests received via email or telephone
respective applications and infrastructure.
Arrange desk side support where applicable for respective applications
health checks and log monitoring.
Client visits desk side support when required.
Engagement with
Job Purpose Responsible for the reception desk and ad-hoc administrative support. Receive clients in then to the correct persons. Answering of reception desk and redirecting calls to the correct person. Ordering
weekends if needed to meet deadlines. (Manage your desk like their own business)
Required target will
We will provide them with a laptop, desk, leads and tools to do the job.
support and ensuring efficient operation of the front desk area. You will serve as the first point of contact accordance with the company policy Handle the front desk / reception including: Attending to enquiries Attending arrangements under instruction of the Office Manager Ensure desk space remains free of paperwork at all times Ensure Travel & Tourism 3 years experience as Front Desk Executive in a financial services company / hospitality
support and ensuring efficient operation of the front desk area. You will serve as the first point of contact accordance with the company policy Handle the front desk / reception including: Attending to enquiries Attending arrangements under instruction of the Office Manager Ensure desk space remains free of paperwork at all times Ensure Travel & Tourism 3 years experience as Front Desk Executive in a financial services company / hospitality
Creating tasks on Zoho projects and desk Creating reports - project/desk/client specific/usage reports Creating quotes, invoices and timesheets Tracking project and desk tasks Maintaining client user lists User installations
improvements. Preserve and grow your knowledge of help desk procedures, products, and services. Desirable Skills Familiarity with remote desktop applications and help desk software. Attention to detail and problem-solving haves: Proven working experience in providing help desk support. Proficiency in Cloud services support.