Desktop Engineer First Line Support Jobs in Cape Town Region

3rd Line It Support Engineer

Cape Town City Centre

As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. limited to:

• Providing remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st & 2nd Line Engineers
• Taking ownership of complex issues issues to resolution providing technical support via telephone, email, and remote access.
• Overseeing commit the time required to get the job done in line with business needs
• Highly organised with

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3rd Line Technical Support Engineer

Cape Town City Centre

 1000 Annually

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• Provide 1st to 3rd line support via email, phone, and remote support to the company clients based according to UK and SA office hours to provide support for clients in the UK, SA Europe, US, and Asia services and products.
• Current Microsoft Desktop operating systems.
• Microsoft Server 2012R2

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Desktop Support Technician

Cape Town City Centre

 15 000 Monthly

At least 4 years experience dealing with desktop hardware in large companies

Desktop Support Technician

Cape Town City Centre

telephonic support for respective applications and infrastructure.
Arrange desk side support where applicable with clients as required.

Operational Support
Ensure daily operational activities and maintenance log monitoring.
Client visits desk side support when required.
Engagement with local vendors />Technical support of desktops, servers, printers, network and other IT infrastructure.
Support or CCTV with a passion for providing excellent technical support, we invite you to apply.

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It Desktop Support Technician - Onsite

Cape Town City Centre

 20 000 Monthly

Role:
Serve as the primary on-site IT support specialist, managing and resolving a wide range Directory management and provide comprehensive support for Microsoft Office, Office 365, and various Windows systems (Windows 7, 8.1, and 10).
Support and troubleshoot desktops, laptops, printers, networked copiers />Required:
2-3+ years experience Desktop support
A+, N+ and ideally an MCSE (advantageous)

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First Line Analyst Cape Town, South Africa

 Profession Hub

Cape Town Region

 From 300,000 to 378,000 (Ctc) - Yearly

Description Our client is searching for a First Line Incident Analyst to join their team. Contract: Permanent these incidents and deliver superior services in line with Service Level Agreements. Duties and Responsibilities: provide first-line operational support to acknowledge/reject incidents. Attempt to provide first-line resolution promptly allocating unresolved incidents to 2nd line support. Monitor group mailboxes, ensuring all inbound

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1st Line Support Engineer Cape Town

 Datafin It Recruitment

Cape Town Region

ticket until resolution as the next 1 st Line Support Engineer sought by a dynamic Internet Service & single point of contact for customers to obtain support, be this via a customer dedicated Service Desk in a First-Line Support environment with the proven technical ability to perform First-Line Support to requests logged or managed through 2nd and 3rd Line Support tiers. Remain courteous, tactful, honest and and intervene directly or by escalation. Process support- or information-requests from various sources (phone

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2nd Line Support Engineer Cape Town

 Ilaunch Ltd

Cape Town City Centre

Technology Industry requires a Support Engineer to provide 2nd line support within the server management layer and support layer. Assist with escalations from 1st line support engineers Provide 2nd line data centre centre support at the server infrastructure level Escalate to 3rd line timeously to maintain SLA commitments Certification essential Min 5 years' experience supporting data centre software and must have good understanding

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Second Line Support Engineer Cape Town

 Jsm Business Services And Recruitment

Cape Town Region

 18 000 - 20 000

First Line Support Engineer (Azure) Please note: This position is an in the office position and candidates dynamic and technically proficient First / Second Line Azure Support Engineer to join their dedicated IT team Western Cape. The role involves providing first-line technical support to end-users through various channels resolve hardware and software issues involving desktops, laptops, printers, mobile devices, and other other IT equipment. - Maintain and configure desktop operating systems, software applications, and peripheral

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Desktop Support Technician Cpt - Cbd

 Istaff Recruitment

Cape Town City Centre

Reference: CPT000494-CB-1 We require an experienced Desktop Support Technician to manage the company's large and years experience dealing with hardware and user support. This position is for a 12 month contract. Minimum Certificates At least 4 years experience dealing with desktop hardware in large companies Able and willing to Responsibilities: Direct assistance : Provide first-line support to the company group employees and affiliated Proactive guidance : Anticipate issues and offer support to ensure employees follow best practices and maximize

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