the escalation point for the 1st line (desktop) support technicians. Respond to after-hours escalations
industry; as an IT support, field support or desktop support technician Personal Competencies Strong interpersonal
industry; as an IT support, field support or desktop support technician Personal Competencies Strong interpersonal
industry; as an IT support, field support or desktop support technician Experience working in a service desk
industry; as an IT support, field support or desktop support technician Experience working in a service desk