specialising in sales, marketing, training, development and brand activations. Thus, the success and skills Ability to multitask, prioritize, and manage time effectively ( ability to handle pressure ) Attention
targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating and retaining the best people and managing the development of skills within the team. • Ensuring the delivery targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating
satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements Delivery of projects (including all key milestones) on time, within budget and to agreed quality criteria from
information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular