Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
queries and complaints on first contact within the Clients Relationship Management environment
The incumbent the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update the relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated
Provide/ request feedback to various clients and stakeholders.
Follow-up with business
Customer Service Administration Officer to join our client’s Corporate and Financial Services team. The Customer Service Officer role is to to provide the highest possible standard of customer service ensuring communication skills; Administration and Customer Service experience; Highly motivated and able to work autonomously Provide administration, cash handling and customer service duties; Recording and registering of all documents policies and procedures; Provide excellent customer service in both face-to-face situations and on the telephone;
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business contributing to the profitable growth of Scania. The Service Manager ensures that customers have great confidence the workshop through the provision of excellent service by managing employees and customer relationships Leading and motivating the workshop and service staff and Services Salesman personnel. ▪ Workshop customer met and services are developed to meet the future needs of the customer. ▪ Workshop Service solution
Our client requires the services of a n Operations Engineer ( Senior) - Midrand/Menlyn/Rosslyn/Home for the development and operation of the GROUP Digital Workspace that includes the product Virtual Device external partners. This product, as part of the Digital Workspace, offers a complex platform which allows high-performance virtual desktops and apps. Our service delivery is for all company processes within the the maintenance and operation of a global GROUP Digital Workspace infrastructure for virtual devices. Be
Our client requires the services of a Software Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office testing (manual or automated testing) Web and digital project experience Agile working experience Webpack
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office Access Manager As fundamental part of the domain Digital Identity we are responsible for the IAM architecture and their interface partners, especially in the Digital Identity domain (Authentication platform, Active
ensure consistent delivery of excellent Customer service across all departments. The position includes travel delivering in full and on time Achieve agreed Customer Service turnaround standards Ensure deliveries to Customers the couriers are within agreed service standards Monitor Customer service standards in the Call Centre ownership of resolving complaints Drive usage of digital platform by promoting and implementing online transactions
as a product/brand manager in a related field Digital marketing experience (prefered) Computer literacy The ability to recognize opportunities for new services and products Customer orientation Ability to meet