Preferred prior experience with Workforce Management platforms (Genesys, Calabrio). • Proficiency in MS Office
recommendations on Contact Center programs • Manage cross-platform reporting and data processing • Correlate omnichannel mining skills with the ability to understand cross-platform integrations • Excellent written and verbal communication
remotely and effectively communicate on online platforms. Deadline driven and proven expertise in managing
remotely and effectively communicate on online platforms. Deadline driven and proven expertise in managing
reservations function, delivering through a team of specialists who book rooms and conferences for our client