Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
Our International client within the Public Health space is seeking a Director to join their SA team. development partnerships focusing within Public Health, Climate change as well as the Developmental space clients and partners, focused on major regional health and development challenges that the Funder is focusing than 8 years of experience required within Public Health advocacy space. Qualification: Degree in Communication Communication or Journalism or Economics or Public health To be discussed, R900 ctc upwards
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
Our International client within the Public Health space is seeking a Director to join their SA team. development partnerships focusing within Public Health, Climate change as well as the Developmental space clients and partners, focused on major regional health and development challenges that the Funder is focusing than 8 years of experience required within Public Health advocacy space. Qualification: Degree in Communication Communication or Journalism or Economics or Public health To be discussed, R900 ctc upwards
most effective, innovative and private healthcare centred training opportunities Foster a culture of continues
for a Project Manager - Infrastructure & Data Centre Specialist to join their team This is a Hybrid related to a move of infrastructure between Data Centres. To plan; direct and co-ordinate the activities
customer needs through knowledge and understanding of health and supplements. To consult with customers and with relief staff. Knowledge: Desirable: Basic health, fitness and supplements product knowledge Essential: