To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
Customer Service Agent is responsible to effectively assist customers with general and specific queries. It
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial records Regular and accurate reporting on call centre results and performance Maintaining and improving
internal/external clients Screen and direct phone calls and distribute correspondence Handle requests and queries appropriately Managers filing system Providing administrative assistance, such as writing and editing e-mails, drafting most sensitive matters Marketing for the company Assist Managewith company Job Card generating software software 'Boltpac" (training will be provided) Assist Managewith Blu Night and Canca if and when it requires attention Check with Manager on daily Stock ordering Assist Manager with Assessing waste cut material General
Minimum requirements:
Accounting and at least 3 years of experience in an assistant Accounting role. Duties includes but not limited Ledger accounts Salary: Market Related The post Assistant Accountant appeared first on freerecruit.co.za