to:
but are not limited to: Collaborate on developing e-commerce customer experience and operational plan functions and within OBS to effectively integrate e-commerce into digital ecosystem and activities Collaborate touchpoints including owned and partner sites Manage e-commerce inventory levels and pricing as per PM & Syndicate relevant e-commerce data for retail partners Analyse data and performance of e-commerce customer campaigns using different communication tools including e-mail, sms, push notifications etc. Database management
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
sent with the order
Convert quote to job on E-Works and assign to the allocated Field Service Engineer
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the information is sent with the order Convert quote to job on E-Works and assign to the allocated Field Service Engineer
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the information is sent with the order Convert quote to job on E-Works and assign to the allocated Field Service Engineer
crane operations. Vehicle fleet card (Fuel & Toll). Company Laptop. Company cell phone contract. Provident
position for a Pump Service Coordinator Receive calls and faxes/e-mails from customers regarding service quotations
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities opportunities. Are you ready for a change of scenery? The e-Merge IT recruitment is a specialist niche recruitment right companies in the right roles. Check out the e-Merge website www.e-merge.co.za for more great positions
and ability. Contact Garth on garthz e-merge .co .za or call him on 011 463 3633 to discuss this and opportunities. Are you ready for a change of scenery? The e-Merge IT recruitment is a specialist niche recruitment right companies in the right roles. Check out the e-Merge website www.e-merge.co.za for more great positions