We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
leveraged its data and technology expertise to build, operate and optimize credit platforms and microservices digital journeys and build what works for them. We have seen significant success in building an active userbase Customer experience design of digital products and services Analytics/AB/multivariate testing and related
updates, internal communication, blog, case study Build and execution of our email and digital communication monitoring, and developing content for social networks Build and manage the company's social media profiles and additional channels that may be deemed relevant Build and manage a rich content/editorial calendar that
different service providers, via email and telephonically Place different types of orders with service providers project managers Facilitate meetings with different service providers to obtain updates and progress reports customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
different service providers, via email and telephonically Place different types of orders with service providers project managers Facilitate meetings with different service providers to obtain updates and progress reports customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
support centre to provide online and telephonic service and support to external customers and to assist and equipped to provide an outstanding customer service experience. Duties would include, but not limited frequent updates on all outstanding incidents/service requests. Stay up to date on new solutions and resolve root cause with necessary stakeholders and service providers. Requirements: N, CCNA, CCNP a minimum experience required. Minimum 3 years in an Internet Service provider call center environment. A strong understanding
experience in a finance department Experience in report building and analytics, analysing Inventory/Cost of Sales
Target forecasting and collections scorecards - build and review monthly targets and tracking and analysis
finance department