understand customers faults with broadband, lines, email, wireless, VPN, routers and VOIP.
Liaise with configure POP3 email accounts.
Configure and troubleshoot POP3 / Exchange email clients, i.e. Outlook minutes:
Register new email address for existing domain customers and update Billing;
Basic email configuration
Clients who rely on Vendors, such as Mimecast's email and data security services.
This position i>Possess in-depth knowledge of Mimecast's email and data security services.
Qualifications
Audit support Other admin duties Email your CV and photo to [Email Disabled]
Audit support Other admin duties Email your CV and photo to [Email Disabled]
to stores.
Service Desk telephones and email are monitored during business hours. Email to be checked at least every
service desk incidents and requests received via email or telephone as per call logging procedures.
Exchange Online and Mimecast securing email systems for email
spam filtering will be beneficial
fully computer literate on MS Office Packages, email and internet. The position requires a dedicated
support
Other admin duties
Email your CV and photo to