customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer
organisation – location , hours, phone numbers, email addresses). – Perform miscellaneous administrative
against goals Analyse consumer behaviour and adjust email and advertising campaigns accordingly and any other
Responsibilities: Managing incoming telephone calls and emails. Referring incoming calls to the relevant person
including filing, answering phone calls, responding to emails and preparing documents Perform General Admin Task
Answer phone inquiries Monitor and respond to emailed correspondence Investigate and resolve queries
Reservations: Handle incoming reservations via phone, email, or online booking systems. Processing Rentals: